Implementa criação de ticket no osticket

Precisa configurar o prod.py

docker-compose.yml

@@ -0,0 +1,14 @@
+osticket:
+  image: campbellsoftwaresolutions/osticket
+  ports:
+    - "80:80"
+  links:
+    - mysql
+
+mysql:
+  image: mysql
+  environment:
+    - MYSQL_ROOT_PASSWORD=secret
+    - MYSQL_DATABASE=osticket
+    - MYSQL_USER=osticket
+    - MYSQL_PASSWORD=secret

sigi/apps/solicitacoes/forms.py

@@ -1,8 +1,33 @@
 from __future__ import absolute_import
+from django.db import transaction
 from django import forms
 from django.forms import ModelForm
-
+from sigi.settings.prod import OSTICKET_API_KEY, OSTICKET_URL
 from .models import Sistema, Solicitacao
+import json
+import requests
+
+
+def open_osticket(solicitacao):
+    headers = {'X-API-KEY': OSTICKET_API_KEY,
+               'Content-Type': 'application/json'}
+
+    usuario = solicitacao.usuario
+    data = {"alert": True,
+            "autorespond": True,
+            "source": "API",
+            "name": usuario.username,
+            "email": usuario.email,
+            "phone": '-'.join((usuario.primeiro_telefone.ddd,
+                               usuario.primeiro_telefone.numero)),
+            "subject": solicitacao.titulo,
+            "ip": "",
+            "message": solicitacao.resumo}
+    response = requests.post(OSTICKET_URL, headers=headers, json=data)
+    if response.status_code == requests.codes.ok:
+        return response.text
+    else:
+        response.raise_for_status()
 
 
 class SolicitacaoForm(ModelForm):
@@ -20,6 +45,14 @@ class SolicitacaoForm(ModelForm):
         widgets = {u'codigo': forms.HiddenInput(),
                    u'usuario': forms.HiddenInput()}
 
+    @transaction.atomic
+    def save(self, commit=False):
+        solicitacao = super(SolicitacaoForm, self).save(commit)
+        os_ticket = open_osticket(solicitacao)
+        solicitacao.osticket = os_ticket
+        solicitacao.save()
+        return solicitacao
+
 
 class SolicitacaoEditForm(ModelForm):
 

sigi/apps/solicitacoes/migrations/0004_solicitacao_osticket.py

@@ -0,0 +1,20 @@
+# -*- coding: utf-8 -*-
+# Generated by Django 1.9.6 on 2016-06-23 13:22
+from __future__ import unicode_literals
+
+from django.db import migrations, models
+
+
+class Migration(migrations.Migration):
+
+    dependencies = [
+        ('solicitacoes', '0003_auto_20160623_0829'),
+    ]
+
+    operations = [
+        migrations.AddField(
+            model_name='solicitacao',
+            name='osticket',
+            field=models.CharField(blank=True, max_length=256, null=True, verbose_name='C\xf3digo Ticket'),
+        ),
+    ]

sigi/apps/solicitacoes/models.py

@@ -45,6 +45,11 @@ class Solicitacao(models.Model):
                                  null=True,
                                  verbose_name=_(u'Descrição'))
 
+    osticket = models.CharField(blank=True,
+                                null=True,
+                                max_length=256,
+                                verbose_name=_(u'Código Ticket'))
+
     class Meta(object):
         verbose_name = _(u'Solicitação de Novo Serviço')
         verbose_name_plural = _(u'Solicitações de Novos Serviços')

sigi/settings/base.py

@@ -135,16 +135,6 @@ SERVER_EMAIL = 'sigi@interlegis.leg.br'
 DEFAULT_FROM_EMAIL = 'spdt@interlegis.leg.br'
 EMAIL_SUBJECT_PREFIX = u'[SIGI]'
 
-
-EMAIL_USE_TLS = True
-EMAIL_PORT = 587
-EMAIL_HOST = 'smtp.interlegis.leg.br'
-EMAIL_HOST_USER = 'sapl-test'
-EMAIL_HOST_PASSWORD = '2BhCwbGHcZ'
-EMAIL_SEND_USER = 'atendimento@interlegis.leg.br'
-EMAIL_BACKEND = 'django.core.mail.backends.console.EmailBackend'
-
-
 TEMPLATE_DIRS = (
     os.path.join(BASE_DIR, 'templates'),
 )